Privacy Policy | Satkar Tailors on Door
Satkar Tailors on Door

Privacy Policy

Last updated: April 2026

We're a small tailoring business and we take your privacy seriously. This page explains what information we collect, why we collect it, and how we keep it safe. No jargon — just straight answers.

Who we are

We're Satkar Tailors on Door — a doorstep tailoring service based in London. We come to your home or office across London to collect your garments and return them perfectly tailored.

Under UK GDPR and the Data Protection Act 2018, we are the data controller responsible for your personal information.


What information we collect

When you book our service or get in touch, we may collect:

  • Your name
  • Phone number
  • Email address
  • Home or office address — so we can visit you
  • The service you need
  • Your preferred visit time

We only ask for what we actually need to help you. Nothing more.


How we collect it

We collect your information when you:

  • Fill in our booking form on the website
  • Message us on WhatsApp
  • Call or email us directly

We also use Google Analytics (GA4) on our website — more on that below.


Why we use your information

Simply — to provide our tailoring service to you. That means:

  • Confirming and arranging your home visit
  • Calling or messaging you about your booking
  • Collecting your garments and returning them
  • Giving you a quote for your service

We don't send marketing emails or promotional messages. We don't sell your data to anyone. Ever.


Google Analytics

Our website uses Google Analytics 4 to understand how people use our site — things like which pages are popular and how visitors find us. This data is anonymised and doesn't identify you personally.

You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.


How we store your data

Your information is stored in a private, password-protected spreadsheet accessible only to our team. WhatsApp conversations are kept on our business device which is also password protected.

We keep your data for up to 12 months after your service is complete — in case you get in touch again. After that we delete it.


Your rights

Under UK law you have the right to:

  • See the data we hold about you
  • Ask us to correct it if it's wrong
  • Ask us to delete it
  • Object to how we use it

Just email us at satkartailorsondoor@gmail.com and we'll sort it within 30 days.


Cookies

We use cookies to make Google Analytics work. You can turn cookies off in your browser settings anytime — it won't affect your ability to use our site.


Complaints

If you're unhappy with how we've handled your data, you can contact the UK's data protection authority:

  • Information Commissioner's Office (ICO)
  • Website: ico.org.uk
  • Phone: 0303 123 1113

That said — please reach out to us first and we'll do our best to make it right.

Any questions?

We're happy to help. Just get in touch.

satkartailorsondoor@gmail.com

+44 7424 396119